Details of messages, such as phone calls (who you spoke to and when) can be added by clicking Yellow Plus in the top right corner of the Messages TabWhen you send a booking request email to a Supplier, a copy of that email will be stored here on the Messages Tab. Click on the Load Icon to load all of the messages and emails that relate to this Supplier.

To save your messages/emails in your Supplier Message Tab:

  • You must have the “Save a Copy of the Sent Email” tick box checked on the Tourwriter Bookings Emailer Edit Template screen.
  • The TourwriterData folder needs to be connected and accessible.
  • After the Booking Request Email is sent, the Itinerary must be saved.

A copy of this will also be saved under Itineraries Additional > Messages tab.