Tourwriter Knowledge Base

Category: FAQs

/Technical Support / FAQs /

FAQ Quick List

A quick link list of our Frequently Asked Questions

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Online Drive Has Disappeared

If your drive letter is no longer visible in Windows Explorer (My Computer), then you will need to remap the online drive.

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Warning Against Accidental Logins

Please follow the below steps to change your database server name in order to warn against accidental logins.

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Sending Error Info to the Support Team

For our Support teams to help you quickly and efficiently, it would be helpful if you could review the below list and send through as much of this information as possible.

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Email

Enquiries: sales@tourwriter.com

Support: support@tourwriter.com

 

Phone

New Zealand office: +64 4 210 1411
0800 868 797 (Toll free in NZ)

US: +1 844 448 6879 (Toll free in US)

UK: +44 207 193 5922
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