Stopped working

Problem signature:

Problem Event Name: CLR20r3

Problem Signature 01: tourwriter.exe

Problem Signature 02: 2015.0.0.0

Problem Signature 03: 5608bada

Problem Signature 04: mscorlib

Problem Signature 05:

Problem Signature 06: 53a12268

Problem Signature 07: 23b9

Problem Signature 08: 1b

Problem Signature 09: System.IO.FileNotFoundException

OS Version: 6.1.7601.

Locale ID: 1033


If you have uninstalled and reinstalled to no avail, the next thing to check is your antivirus software. We have found certain antivirus software can (in some cases) delete the Tourwriter.exe file.

Please install Tourwriter again (from and check the Tourwriter install folder (located under C:\Program Files(x86)\Tourwriter) to see if Tourwriter.exe exists afterwards, and again after attempting to run Tourwriter.

We also recommend that you ask your IT team to add Tourwriter.exe file to your antivirus ‘exclusion’ list, to allow Tourwriter to work as before and to exclude further scanning.