Tourwriter Knowledge Base

Articles Tagged: error

Error Message – Tourwriter License Notice

“Your Tourwriter License has been exceeded (60 minute period). Data is read only.”
This alert is due to the maximum number of Users on your Tourwriter license being exceeded.

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Error Opening File for Writing

“Error opening file for writing”.
This problem is due to insufficient Windows permissions in writing the file to Windows folders.

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Sending Error Info to the Support Team

For our Support teams to help you quickly and efficiently, it would be helpful if you could review the below list and send through as much of this information as possible.

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Booking Errors

This error symbol appears when there is an error in the Bookings List

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Offline Database User Guide for Exceptions for SQL Server in Windows Firewall

If you are hosting your Tourwriter Database Offline, use this information to solve issues with SQL Server connecting with the outside world from a server.

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Remote File Error Message

There may be a corruption in your My Secure Backup (MSB) cache file, follow step-by-step instructions to rebuild the cache files.

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