Here are some terms that you will see frequently throughout the Knowledge Base:
Active – Used to describe fields in Tourwriter that impact on other areas of Tourwriter
Field – Any area of Tourwriter that can be populated
Menu – Vertical area on the left side of the screen in Tourwriter. Here you can access your itineraries, suppliers and more
Passive – Used to describe fields in Tourwriter that do not have an impact on any other area of Tourwriter
Subtabs – Workspaces in Tourwriter, accessed through the top level Tabs.
Tab – Top level workspaces in Tourwriter. 
Toolbar – Provides you with navigation options which allow you to choose a function from dropdown options. The main toolbar is always located at the top of the Tourwriter screen
Window – Used to describe the pop-up windows that appears when using different parts of Tourwriter, e.g. the Bookings Emailer window
Workspace – Main work area in Tourwriter where items from the menu open and can be edited
Icons
 | Used to add an item |
 | Used to copy items |
 | Used to delete an item |
 | Used to load a workspace (Suppliers > Messages Subtab) |
 | Used to email reports |
 | Used to open/locate a file or folder |
 | Used to choose the fields on your workspace |
 | An error symbol displayed when a User error has occurred |
 | A symbol used when bulk updating rates in an itinerary, where the rate is not available |
 | A symbol that shows warnings are available for an items’ new booking date |
 | Used to filter your workspace by that field |
 | Used to print a report or workspace |
 | Used to export a report |
 | Used to find a template |
 | Used to open the pricing window |
