Tourwriter will provide you with a backup copy of your existing online database (.bak file). This will be sent to you via email as an attachment.
Save the .bak file to a location on your computer e.g. Desktop. This should be the computer you will be installing Tourwriter onto.
Articles Tagged: database
Tourwriter Folder Settings
What is the TourwriterData folder? The TourwriterData folder is a storage folder for all Tourwriter documents such as email templates, images for reports, and customised report files (e.g. Voucher, Client Pricing and Quotation).
Database connection string not initialized
This error message suggests that you have created too many Tourwriter Databases, which is why you are unable to login. Please follow the steps provided to resolve this issue.
Error Message – Connection Error
Connection error when trying to login to Tourwriter.
“Failed to connect to your Tourwriter database on computer: (online server).”
Warning Against Accidental Logins
Please follow the below steps to change your database server name in order to warn against accidental logins.
Database Loading Guidelines
Here are some quick tips and tricks to get your started with loading your database onto Tourwriter
Tourwriter Database
Allows you to manage and maintain the actual database. Here you can back up or restore data from a back up.
If your database is online, your database backups are maintained by TravelMesh. The database server disks are imaged every 30 minutes, and full backups are done every 24 hours and copied to another physical location. If you have an offline database, we recommend you perform regular (daily/weekly) database backups.
