Tourwriter Knowledge Base

Error Message – Connection Error

/Technical Support / Troubleshooting & Error Messages / Error Message – Connection Error

Error

Connection error when trying to login to Tourwriter.
“Failed to connect to your Tourwriter database on computer: (online server).”

Connection Error

Detailed connection error message:

Connection Error - Detailed error message

Resolution

This error is shown when you are using an old version of Tourwriter. To fix this issue please download and install the latest version of Tourwriter from http://support.tourwriter.com/download.

Tagged: troubleshootresolutiononline databaselogindatabaseerror messageserror

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