This error appears when the server update has been interrupted. This is likely to be a temporary issue with your internet/network. Please try the action again.
Transport-Level Error
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Category: Troubleshooting & Error Messages
Error Message – Connection Error
Connection error when trying to login to Tourwriter.
“Failed to connect to your Tourwriter database on computer: (online server).”
Error Message – Tourwriter License Notice
“Your Tourwriter License has been exceeded (60 minute period). Data is read only.”
This alert is due to the maximum number of Users on your Tourwriter license being exceeded.
Error Opening File for Writing
“Error opening file for writing”.
This problem is due to insufficient Windows permissions in writing the file to Windows folders.
Offline Database User Guide for Exceptions for SQL Server in Windows Firewall
If you are hosting your Tourwriter Database Offline, use this information to solve issues with SQL Server connecting with the outside world from a server.
Remote File Error Message
There may be a corruption in your My Secure Backup (MSB) cache file, follow step-by-step instructions to rebuild the cache files.
