Margin Overrides > Agent Labels

There are new override options available when you add an Agent to the Tools > Setup > Agent Labels area.

1. Once you add an Agent, switch to the Margin overrides tab.
2. Under Default Booking Margin Type, you can apply your Markup override to either the Net value or the Gross value.

3. The Margin overrides option of a newly added Agent defaults to the following values:
   • Adjust my:- Markup
   • to be:- Exactly
   • Apply To:- Gross

Note:- Since the Margin Adjustment applied to the new Agent overrides the itinerary margin adjustments, it is essential to verify your Margin Override preference. Once done, save the changes made to Agent Label setup before you add the Agent to an itinerary.

4. For an existing itinerary, choosing the newly added Agent or switching to a different Agent pulls through the Agent overrides from the Agent Label area.

The Custom markup overrides Box

This section explains the calculations used when different combinations are chosen in the Margin Adjustment area. To go through the detailed steps to adjust itinerary pricing in the Margin Adjustment area, please click here.

Click the calculator icon under the Margin adjustment section at the bottom of the Bookings tab to open the Custom markup overrides box. The Adjust my section on the box lets you select the override type. You can override the Markup, Commission or the Agent Commission using the Override all field or you can Override by Service Type.

Markup

1. 1. Selecting Markup as the Adjust my option activates the Apply To field, indicating the markup can apply to either the Net amount or the Gross amount.
   2. The to be field specifies how the adjustment applies. The field presents 3 options, namely:-

Minimum of

Maximum of

Exactly

• • Minimum of:- Set your markup to be not less than a specified percentage. For example, if you’d want the markup on all your bookings to be at least 20%, you’d select Adjust my Markup to be Minimum of and add 20 in the Override all field. Refer to the screenshot below.

• • Maximum of:- Set your markup to be not more than a specified percentage. Say you’d want the markup on all your bookings to be 20% at most. Choose Adjust my Markup to be Maximum of and add 20 in the Override all field.
  • Exactly:- Set the markup on your bookings to be an exact amount.

Commission

1. 1. When you choose to adjust the Commission, it only applies to the Net value. Thus, the Apply To field is disabled when you chose the option.
   2. Similar to Markup, the to be field presents 3 options to define how the adjustment applies.

Minimum of

Maximum of

Exactly

Agent Commission

1. The Agent commission override type lets you adjust the Agent Commission.

Note:- The Agent Commission for the itinerary as a whole can only be adjusted on the Agent Commission % field on the Itinerary tab. Additionally, you can adjust the Agent Commission per booking on the Bookings tab. For more on calculating Agent Commission for the itinerary, see New Agent Commission Calculator.

2. Agent Commission always applies to the Gross value, and you can only override the exact Agent Commission value. Therefore, the to be and the Apply To fields are disabled when you choose to adjust the Agent Commission.

Scenarios

Let us look at a few examples of the Gross Adjusted field calculations for different scenarios.

1. Say you have an override of 25% on the Accommodation Service Type carried across from the Agent Label area. You select the Markup to be Exactly 10% applicable to the Gross Final amount of $100. The Margin added is always considered while calculating the Gross Adjusted value.

Thus, the Gross Adj value is 110.

2. The Markup can also be calculated off the Net Final value. Say in the scenario above; the Net final value is 80, the Gross Adj value is calculated as:

Thus, the Gross Adj value is 88.

3. The Commission is only calculated off the Net value. If we adjust the Commission to be Exactly 10%, the Gross Adj value can be calculated as:

4. Finally, since the Agent Commission is only calculated off the Gross value, the Gross Adj valued as per the example above can be calculated as:

The post New Margin Override Fields appeared first on Tourwriter Knowledge Base.

Agent labels are used to assign an Agent (e.g. parent company, overseas agent referrals, direct customer etc) to an Itinerary. This is useful when itineraries are created under the banner of another agent, allowing control over stationery (for example, the logo, header and footer text to be inserted on supplier and client correspondence and documentation) and pricing margins. When an agent is selected on the Itinerary Tab, the agent commission, or markup information loaded here, will automatically be inserted into the pricing area within the bookings list and the logo for that agent will appear on documentation, such as vouchers.

Default
Apply the Default (tick) to the agent from whom you receive the most bookings. If this is you, you  may wish to set up a ‘Direct Customer’ agent, or your own company name as an agent, and enter the markup or commission and attach your company logo accordingly. This means that when a new itinerary is created in Tourwriter it will then not be necessary to select the applicable agent for this field (it will be assigned automatically).

Name
This field is used to list your client “types”.

Belongs to
This field allows a parent agent to be assigned to the agent.

Code
This is a unique system code which is automatically generated by Tourwriter.

Agent Subtab

To set up Contacts within each of the Names in your Agent Labels click on . This allows the user to allocate a specific contact to the selected Agent Label Name on the Itinerary Tab at Itineraries level.  Fill out the New Contact card with an email address (Email 1 field) to enable emailing of final itineraries/emails etc. directly from the Tourwriter Application to the agent or customer.
If you would like to attach an existing contact to an agent, simply locate the contact within the Contacts menu and drag into the Contacts area.
IMPORTANT – When loading data for the fields below, ensure you have the Name of the agent or customer that you are loading the data for, highlighted (in dark blue) the Agent Labels Name field.

Client texts Subtab

This field is used when specific Client text is required to appear on the Client Pricing Report or Client Detailed Pricing Report. Enter the applicable text in the Client texts – Itinerary footer Tab. For example, a good use of this field is to enter booking terms and conditions.

Voucher Texts Subtab

Header Subtab – This field is used to attach a link for an agent logo that will then display on vouchers etc. Please note that any logo should be around 6.15cm wide by 2.7cm high.

If the logo does not appear on the voucher, check that the file path entered in this field is still current (i.e. the location of the logo file has not been moved).

Footer Subtab – This field is used to load “Notes to be included on voucher”.

Margin overrides Subtab

This section allows you to specify Default Margin Overrides by Markup OR Commission levels for each agent/ customer / client.

How to Set or Adjust Default Agent Markups or Commissions

1. Highlight the applicable Agent in the Agent labels (top) workspace
2. Select the Margin overrides Subtab
3. Under Default Booking Margin Type you can choose to adjust either Markup or Commission by choosing your required option from the drop-down options next to Adjust my (shown below).
   
4. In the Default Margins for Booking Types adjacent workspace populate or amend the Override field for each Service Type accordingly. These amounts will then either be your Markup percentage or your commission percentage depending on what you have selected as your Default Booking Margin Type (i.e. Markup or Commission).
5. Repeat this process for each Agent Label Name.
   NOTE – You may choose to leave the Direct Customer percentages blank
6. The Markups or Commission percentages you have set here, will automatically be applied to the booking prices for any Itinerary where this Agent is applied.

Please note that it is also possible to manage margin overrides for each individual itinerary elsewhere.

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